Intrepid Direct Insurance (IDI) is a rapidly growing direct to consumer property and casualty insurance company. A member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best, Intrepid Direct’s vision is to make life better for business. The insurance industry has not evolved with innovation like other major industries. We’re here to change that. We are making life better for our customers, shareholders, and our team members by leveraging data and technology as insurance experts for our targeted customers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

 

https://intrepiddirect.com/

 

The Company is an equal employment opportunity employer.

The Claims Representatives Summer Intern program offers interns the opportunity to work closely with claim professionals to learn and assist in all aspects of auto and general liability claim handling.

 

Key functions include but are not limited to:

• Assist in the investigation of auto and general liability claims by interviewing involved parties, witnesses, and policyholders to verify coverage and determine liability and damages.
• Assist in calculating and establishing timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle.
• Assist in recording loss information in company’s claims management system and filing necessary forms with state regulatory agencies.
• Ensure timely and accurate payments to insured’s, claimants, and vendors.
• Assist in coordinating and managing vehicle repair process and rental management.
• Assist in settlement negotiations of claims within designated authority.
• Gain knowledge and demonstrates an understanding of the claim handling best practices and jurisdictional requirements.
• Identifies and manages referral to Berkely Shared Subrogation Services
• Regularly communicates claim activity and status updates to policyholders, claimants, and other interested parties in a professional, thoughtful and tactful manner
• Notifies management and develops reports for large exposure claims and complies with reinsurance reporting requirements
• Attends and participates in claim file reviews with management and defense attorneys
• Continuously strives to improve our product and business results through innovation
• Assist with special projects or initiatives as assigned by managers, which may include process improvement efforts or research tasks.
• Participate in training sessions to learn about the claims process, insurance policies, and industry regulations.
• Work closely with other departments, such as underwriting and customer service, to ensure a smooth claims process.
• Ensure all claims are processed in accordance with company policies and regulatory requirements.
• Communicate with policyholders to gather information, provide updates on claim status, and answer any questions they may have.

• Students pursuing a Bachelors’ degree in any major will be considered
• Excellent written and verbal communication skills
• Strong interpersonal and relationship building skills
• Exceptional time management and organization skills
• Strong analytical and critical thinking skills
• Ability to work independently and strategically problem solve
• Ability to diplomatically manage conflict
• Ability to develop relationships within the organization and work effectively across departments
• Strong discretion and integrity in dealing with highly confidential and sensitive information
• Detail oriented

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role