The Regional Underwriter, ISI, is responsible for the appropriate management and underwriting of an assigned book of business. This includes executing objectives related to production and profitability goals, demonstrating underwriting discipline, appropriately underwriting accounts, effectively negotiating with brokers, and consistently delivering MEC’s value proposition.
Key functions include but may not be limited to:
Financial
Responsibly manage assigned book of business for MEC to attain profitability and growth objectives:
- Maintain awareness of MEC’s financial forecast plan and work closely with team members to achieve the plan.
- Meet or exceed renewal account retention, premium, and loss ratio goals.
- Meet or exceed new business premium and loss ratio goals.
- Coordinate with Business Development staff regarding new business account development.
Underwriting Discipline
Consistently demonstrate underwriting discipline through adherence to MEC’s underwriting approach and guidelines:
- Demonstrate sound technical knowledge regarding primary workers’ compensation insurance, excess workers’ compensation insurance, underwriting risk analysis, actuarial analysis, policy forms, endorsements, and IT applications.
- Adhere to underwriting department policies, guidelines, and authority levels.
- Appropriately manage assigned book of business via thorough analysis of risk, establishment of appropriate terms, and appropriate documentation to support analysis and terms.
- Demonstrate excellent negotiation skills to achieve account-level goals.
- Demonstrate the ability to evaluate and determine acceptability of guaranteed cost exposures.
- Submit referrals as required, including key account information and recommendations.
Serve as a lead Underwriting team member regarding one or more of the following:
- Compliance.
- Evaluation and recommendations for improvement regarding workflow processes and procedures.
- Staff training related to processes, procedures, and systems.
- Staff training related to processes, procedures, and systems.
- IT applications evaluation and recommendations for improvement.
- IT projects and/or testing.
Relationship Management
Develop relationships and deliver exceptional customer service to our brokers and customers:
- Demonstrate in-depth knowledge regarding assigned accounts and brokers.
- Meet or exceed service standards to our broker partners regarding submission management, quote due dates, responsiveness to communications, and addressing questions/requests.
- Maintain excellent working relationships with assigned brokers, and further develop brokers to utilize MEC’s value proposition in the positioning of new and renewal accounts.
Value Proposition
Consistently demonstrate knowledge and utilization of MEC’s value proposition and services:
- Remain knowledgeable and up to date regarding MEC resources, services, and outcomes of recommended services:
- MEC Claims Advantage services.
- XCEL Analytics services.
- Demonstrate ability to identify services that would potentially be of most value to customers.
- Participate in client calls with determined accounts (new or renewal) to demonstrate MEC’s value.
MEC Strategic Initiative and WRB Initiatives
- Remain knowledgeable of MEC’s strategic initiatives and participate as a team member, where needed, in the development/execution of strategic tactics.
- Remain knowledgeable of WRB’s corporate initiatives and participate as a team member, where needed.