Technical Team Lead

Location Name IA, Urbandale - 3840 109th Street
Date Posted
1 month ago(6/12/2024 9:53 AM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

bts 2022 USE THIS ONE


Company URL:                                        


Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.


Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.


With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who genuinely care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.


Berkley Technology Services: Right Team, Right Technology, Simple and Secure.


This Technical Team Lead position will be responsible for leading a team to provide ongoing support and enhancements on the overall platform and/or related application environment. The team lead role is focused on transfer of technical knowledge into the workgroup and the development of the associate’s technical skills.  Some key functions of the role include:


  • Provides direct supervision of team including goals, budget and personal development.
  • Assists team with resolving problems and project implementations - includes development tasks.
  • Directs tasks to team members to achieve agreed upon objectives.
  • 70% of focus is within the directly managed team. Provides day to day communication required with peer associates and teams. 
  • Provides guidance to direct reports to develop technical and leadership skills. Focus is on developing a self-directing team and future leaders.
  • More than 80% of time is focused on a 3-12-month planning period and single project durations.
  • Provides training to lower level associates in the technology practice.
  • Receives overall direction from manager and director level roles regarding short term operational and tactical planning.
  • Design, build, and support microservices and applications that facilitate systems to systems communications and data transfer
  • Follow microservices architecture best practices to identify patterns; determine and implement best practices that directly influence the ongoing configuration and implementation of our core systems modernization efforts.
  • Operate within Agile and/or SAFe frameworks to ensure enterprise software solutions are interoperable, consistent in approach, and scalable to meet evolving business needs
  • Partner with business and technical teams to drive innovative ideas and systems design efforts, building consensus around the technologies and technical solutions that will address business needs
  • Engage in proof-of-concept development initiatives to evaluate technologies for applicability and usability within our tech stack
  • Closely monitors allocations and costs for internal and external resources.
  • Generates new ideas and consults with manager to improve area of responsibility.
  • Collaborates with team members on technical direction of the application and provides recommendations to Management.
  • Primary interaction point is with technical delivery managers, company functional or technical leads and local team members.


  • 3 – 7+ years of experience in the field or in a related area. Leadership development is the candidates focus.
  • Must have demonstrated the capability of meeting the key accountabilities or have the ability to learn/perform them.
  • Ability to lead personnel, technical, stakeholder, and project initiatives for an application development team.
  • Ability to thrive and produce team results with minimal supervision in a fast-paced, entrepreneurial environment.
  • Demonstrates senior level technology acumen.
  • Software Development Life Cycle experience.
  • Experience working within agile and/or scaled agile frameworks (SAFe)
  • 3+ years of P&C insurance industry knowledge is preferred, but not required.
  • Excellent oral and written communication skills with ability to interact seamlessly with both technical and business stakeholders at all levels of the corporation.
  • Bachelor’s degree with emphasis in Computer Science, Information Technology, or a related field or equivalent experience


Behavioral Core Competencies

  • Flexibility
  • Customer Service & Operational Effectiveness
  • Personal Ownership
  • Quick Decision Making
  • Team Builder
  • Transformational Leadership

 The Company is an equal employment opportunity employer.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.