Property and General Liability Claims Supervisor

Location Name GA, Lawrenceville
Date Posted
1 month ago(5/16/2024 9:56 PM)
Berkley SouthEast InsGroup
Primary Location

Company Details



Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina, and Tennessee. We take a broad approach to underwriting for ‘best in class's businesses, primarily in construction, light manufacturing, wholesale, distribution, and business service industries.


This role will be based in our Lawrenceville, GA office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.  #LI-AV1 #LI-HYBRID 


The company is an equal opportunity employer. 


As a Property and General Liability Claims Supervisor, you'll lead, monitor, and support the activities of assigned Claim Professionals. Provides, guidance, and direction to Claim Professionals on assigned Commercial Property and General Liability claims, covering a wide range of complexity and exposure to ensure standards are consistently met. You'll report directly to the VP, Claims and assist with meeting/exceeding claim metrics, unit process improvement, and innovation.


We'll count on you to:

  • Assist with reviewing new losses and assign to the appropriate claim professional based on loss complexity and severity.
  • Maintain diary on all open claims that are handled by assigned claim staff to ensure reserve accuracy and adherence to claim guidelines.
  • Assist with technical direction and training to assigned claim staff to ele Save vate their knowledge and claim handling ability.
  • Maintain a modest portfolio of self-handled Commercial Property Claims with exposures generally greater than $200,000.  
  • Assist with any day-to-day direction and feedback to service providers to achieve the best outcomes.
  • Assist with claim file audit reviews to ensure compliance with Claim Guidelines and service goals.
  • Work with VP, Claims on any projects and assignments focused on improving efficiency, results, quality, and customer service.
  • Assist in the review of management reports to identify trends that may require further improvement initiatives.
  • Ensure conformance to applicable laws and regulations while maintaining a high level of service.


What you need to have:

  • Bachelor’s degree or equivalent
  • Insurance Industry professional designations are preferred (AIC, SCLA, CPCU, ARM etc.)
  • 10+ years of commercial property and commercial general liability claims handling experience
  • 3+ years in a senior claim professional position
  • 3+ years of management experience
  • Demonstrated ability to coach and lead others
  • Expertise in policy construction and interpretation
  • Ability to effectively communicate with all levels of management

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role


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