Sr. Claims Representative

Location Name ID, Meridian
Date Posted
1 month ago(5/13/2024 6:34 PM)
Berkley North Pacific Grp
Primary Location

Company Details



Berkley North Pacific is a regional insurance company that offers niche products and specialized coverages through local independent agency partners. We differentiate ourselves in the marketplace with our customer-obsessed approach that exceeds timeliness and responsiveness expectations.  With local leadership, conversational underwriting, and responsive claims services, we truly are relationship driven.  Our mission is to provide financial protection to our customers by offering premier insurance solutions, products, and services through our select independent agents. BNP is a proud member of W. R. Berkley Corporation, a Fortune 500® company. While we are regionally focused, we have the security and financial backing of one of the largest commercial lines’ writers in the United States. #LI-AV1


In 2023, BNP was named in the annual Best Places to Work in Insurance program, which recognizes employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work and help their companies grow.


This role is would ideally be based in our Meridian, ID office where we offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.  Alternatively, this position can be fully remote but only for a colleague living in Oregon or Washington state.


The company is an equal opportunity employer. 

#LI-AV1  #LI-Remote 


As a Senior Claims Representative, you'll investigate moderate to complex commercial property and casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim.  You'll have a proven ability to handle complex coverage, liability and damage issues.  We'll trust you to proactively manage litigated claims while collaborating with defense counsel.


We'll count on you to:

  • Examine and analyze policies, contracts and claim forms to determine coverage.
  • Investigate loss in a prompt manner by telephone, correspondence or on-site investigation to determine liability. Negotiates settlement or conclusion of claim.
  • Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. 
  • Utilize independent adjusting services to assist in the claim investigation as appropriate.
  • Establish accurate claim reserves and re-evaluates exposures and reserves during the claim's life. 
  • Correctly enter claim data into claim and related systems for reporting purposes. 
  • Collaborate with claims department staff on claim files in subrogation, arbitration and salvage recovery.
  • Review and hire potential liability and medical experts needed to defend litigated and pre-suit claims.
  • Manage litigation by assigning counsel within the approved WRBC or BNP panel where applicable, obtaining a litigation plan and budget, coordinating defense lawyer activities, continuously reviewing the potential for settlement with claimant, reviewing litigation expenses and authorizing payments, and determining direction of defense, e.g., defend to conclusion; compromise; or negotiate a fair and equitable settlement. 
  • Conduct full Medicare lien analysis, data integrity and negotiates Medicare liens when applicable.
  • Attendsettlement conferences, depositions, mediations, pre-trial hearings and trials when advisable.


What you need to have:

  • Bachelor’s Degree from a 4-year college or university; or equivalent combination of education and experience
  • 5+ years Casualty Claims adjuster experience
  • Experience handling litigated claims and mediation 
  • Ability to accurately utilize multiple platforms and systems
  • Ability to travel occasionally, as required for proper claim resolution
  • Excellent problem solving skills coupled with learning mindset
  • Ability to effectively prioritize and organize 
  • Effective verbal and written communication skills
  • Proficiency with Microsoft Office 

What makes you stand out:

  • 5+ years Commercial Casualty Claims adjuster experience 
  • Advanced insurance education desired, e.g., AIC, CPCU, SCLA
  • Perform multiple duties in a fast-paced environment
  • Communicate with an elevated level of professionalism with internal and external customers.
  • Obtain and retain required state adjuster licenses

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
• Base Salary Range: $85K-$110k
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.