Claims Specialist - Auto Litigation

Location Name GA, Lawrenceville
Date Posted
1 month ago(5/8/2024 6:28 PM)
Berkley SouthEast InsGroup
Primary Location
NC, Charlotte - 3436 Toringdon Way
MS, Meridian

Company Details



Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.  #LI-Hybrid #Li-AV1


This role will be based in one of the following offices:

  • Lawrenceville, GA
  • Charlotte, NC
  • Meridian, MS

We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.


The Company is an equal employment opportunity employer. 


The Claim Specialist – Auto Litigation position is primarily responsible for the quality handling and resolution of moderately complex litigated and non-litigated auto claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles litigated auto claims frequently reserved in excess of $200,000.00 on an aggregate basis.


We'll count on you to:

  • Appropriately manage litigated moderately complex auto exposure claims through coverage analysis, investigation, damage evaluation, reserving, and resolution.
  • Develop positive business relationships with panel counsel and work with them closely to develop cost efficient approaches to the litigation process and develop action plans to manage cases to early conclusion.           
  • Prepare and present (when needed) large loss reports.
  • Establish timely and accurate claim and expense reserves.
  • Negotiate and convey claim settlements within authority limits.
  • Attend mediations and trials.
  • Write denial letters, Reservation of Rights and other complex correspondence.
  • Maintain an effective diary system and document claim file activities in accordance with established procedures.
  • Manage file inventory to ensure timely resolution of cases.
  • Handle files in compliance with state regulations.
  • Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
  • Perform administrative functions such as document preparation, expense accounts, time off reporting, etc. as required
  • Perform other duties as assigned


  • 5+ years prior experience handling moderately complex auto litigation/non-litigated claims.
  • Proven ability to identify and address coverage issues, complete investigations to determine exposure, set timely reserves and develop detailed action plans.
  • Excellent interpersonal, communication, and collaboration skills.
  • Excellent negotiation, time management, and organizational skills.
  • Knowledge of tort and contract law.
  • Effective presentation skills.
  • Working knowledge of legal billing software, claim systems, spreadsheet and word processing software applications.
  • Self-directed with the ability to work independently.
  • Adjuster licenses in the states of NC, SC, AL, MS and GA.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role


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