Vice President, Transformation Program Manager

Location Name VA, Manassas
Date Posted
2 months ago(4/26/2024 9:22 AM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

bts 2022 USE THIS ONE


Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.


Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.


With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.


Berkley Technology Services: Right Team, Right Technology, Simple and Secure.


The company is an equal opportunity employer.


W. R. Berkley organization is actively executing a transformation program to standardize our insurance processes, implement Guidewire core systems and modernize customer digital experience. This is a multi-year program that will impact most of our operations including underwriting, billing, rating, etc. The Program Manager will manage the end-to-end lifecycle of this large and complex program. S/he will work with the leaders of technology, operating units, data, change management and product governance in successfully implementing the program. S/he will also manage program risk identification and resolution to keep the program on track and able to deliver planned outcomes. Key functions include but are not limited to:

  • Lead the planning, execution, and delivery of the Underwriting Modernization Program (UWM) spanning multiple tracks, teams and operating units.
  • Collaborate closely with cross-functional stakeholders to define program scope, objectives, and deliverables.
  • Develop detailed project plans, resource allocation strategies, and risk management plans to ensure successful execution of the program.
  • Manage timeline with dependent projects that will impact the program.
  • Manage program budgets, forecasts, and financial reporting, ensuring optimal utilization of resources and adherence to financial targets.
  • Work with all stakeholders to identify and confirm necessary project and program resources throughout the project lifecycle and resolves resource availability conflicts across the program.
  • Implement robust project governance frameworks, including regular progress tracking, milestone reviews, and issue resolution mechanisms.
  • Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, CIO and leadership are adequately apprised of program and project statuses, successes, risks and issues.
  • Maintain oversight and accountability for program performance including creation/review of key project delivery metrics across tracks within the program.
  • Foster a culture of collaboration, innovation, and continuous improvement within the program team.
  • Provide leadership, motivation and guidance to cross functional team members, empowering them to achieve their goals and deliver exceptional results.
  • Communicate program status, risks, and issues effectively to senior management and key stakeholders, providing actionable recommendations for decision-making.
  • Partner with our organizational change enablement team to ensure smooth adoption of the solution and processes.



  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent experience.
  • PMP, PgMP, or other relevant certifications preferred.
  • Minimum of 15 years of management consulting or IT or business transformation experience
  • Minimum of 5 years of proven experience in program managing large-scale transformation programs, preferably in the financial services industry.
  • Experience in managing program size of 150 plus program team members and over $100 million dollars in spend.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and demonstrated ability to tailor approaches to meet specific program requirements.
  • Excellent leadership, communication, and interpersonal skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization.
  • Solid understanding of implementing enterprise systems in a complex environment
  • Ability to travel up to 30% of time

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment

Sponsorship Details

Sponsorship not Offered for this Role


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