Sr. Business Analyst

Location Name IA, Urbandale - 3840 109th Street
Date Posted
4 weeks ago(3/22/2024 11:40 AM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  


Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  


With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  


Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  


The Sr.Business Analyst consults with client companies to gather business requirements to bridge the needs of the business with the use of IT.  This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations.


  • Works with end user to complete business requirements for multiple and/or high company profile projects.
  • Provides Subject Matter Expertise and deep functional product expertise, including upstream/downstream impact of changes.
  • Provides business expertise and understanding for Business Configuration Analyst, Business Analyst, and Business Test Analysts on projects.
  • Able to make multiple recommendations on how to improve the business processes/workflow.
  • Acts on a consultative role to provide resolutions to complex problems.
  • Provides strong customer relationships and has good understanding of how corporation/company operates.
  • May assist with completing functional testing on assigned projects.
  • Assist with resource planning, project planning and time tracking.
  • Lead meetings with teams within company and/or customers regarding projects, enhancements and support.
  • Able to mentor new Business Analysts.
  • Travel for this position is up to 15%.


  • 7+ years BA/P&C/functional experience.
  • Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them.
  • Software Development Life Cycle experience.
  • Excellent problem solving and analytical skills.
  • Strong interpersonal and communication skills, both oral and written.
  • Ability to quickly learn new processes and concepts.
  • Requires little oversight. 


Behavioral Skill Competencies:

  • Business Knowledge
  • Flexibility
  • Results Oriented
  • Relationship Building
  • Process Management
  • Planning


The Company is an equal employment opportunity employer. 


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