This role can be remote anywhere in the United States.

 

 

 

W.R. Berkley Corporation is a Fortune 500 Company, listed on the New York Stock Exchange. The Company is comprised of over 50 operating units, organized into business segments, and is made up of dedicated and passionate people committed to delivering the highest quality insurance products and services to specialized markets worldwide.

 

At Berkley Technology Underwriters and Berkley Life Sciences, we foster a culture defined by innovation, creativity, and collaboration. Our team embodies these values, driven by a shared passion for our business and a wealth of experience in crafting and delivering cutting-edge product and service solutions in the global marketplace. As you become part of our esteemed team of industry leaders, you'll join a group of accomplished professionals dedicated to shaping the future of our company.

 

What sets us apart is our unified claims approach.   With shared claims professionals, Berkley Technology Underwriters and Berkley Life Sciences collaborate seamlessly to address the distinctive needs and challenges encountered by both technology and life science clients. As we continue to shape the future of our industry, we are seeking exceptional individuals to join our esteemed team, contributing their talent and dedication to our shared vision

 

The company is an equal employment opportunity employer.

We have an exciting opportunity for a General Liability Complex Claims Specialist to join our team! This role a key contributor responsible for efficient resolution of CGL, Cyber (first and third party), and Tech E&O claims on a global basis. Responsibilities include agent/broker communication, collaboration with underwriting on new and renewal accounts, and internal communication of claims to senior management.

 

This role can be remote anywhere in the United States.

 

We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   

 

Key functions of the role include but are not limited to:

• Direct handling of CGL from initial notice through claim resolution.
• Assist in the evaluation of Cyber related claims including data breaches and cyberattacks.
• Exposure to Technology E&O claims related to professional services, software failures and contractual obligations.
• Appropriately manage through coverage analysis, investigation, damages evaluation, reserving and resolution within authority on all claims.
• Work with 3^rd party vendors where needed to better manage a claim.
• Prepare Reservation of Rights and Coverage Denial letters and other coverage correspondence, as may be appropriate. 
• Handle investigations; analyze coverage and coordinate all aspects of claims settlement process. 
• Report high exposure claims to senior management through large loss reports, claim committee presentations, and other appropriate communications. 
• Communicate with underwriting on losses and exposures that may impact the company. 
• Communicate with brokers on claims, reserves, coverage issues and investigative needs.
• Collaborate with underwriting on new and renewal accounts, complex risks, and business development.
• Share industry knowledge and claim perspective internally and externally through webinars, lunch and learns, and industry events.
• Participate in marketing and “onboarding” meetings with new and prospective accounts to explain the claim process and introduce customers to the segment claims team.

#LI-LBJ1 #LI-REMOTE

• Bachelor’s Degree or equivalent experience.
• 5+ years of CGL claims resolution experience or equivalent litigation management experience.
• Cyber and Technology E&0 claim experience a plus, but not required. 
• Your communication style is flexible to the situation. You communicate clearly and with a purpose.
• Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
• You have a strong sense of accountability, fun and adventure.
• You have a proven track record of building and maintaining strong business relationships with insureds, agents & brokers.
• A strong customer service bias. You want to get to yes. You are known for your super responsiveness. You can say no and preserve your relationships.
• Natural curiosity. You love learning how things work and you are always looking for innovative improvements
• An analytical mind. You love to dive into the details of claims.
• Ability to travel for mediations, broker visits, insured meetings.  This may include overnight travel.
• Advanced proficiency with the Microsoft suite of products.

 

Technical Skills and Competencies

• Effective and proactive claim handling skills.
• Exceptional oral and written communication skills.
• Attention to detail while remaining strategic and forward-thinking.
• Relationship & Personal Leadership.
• Innovation and Initiative.

We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:

• Base Salary Range: $72,000 - $156,000
• Eligible to participate in annual discretionary bonus
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role