Technical Team Lead, Application Engineering

Location Name IA, Urbandale - 3840 109th Street
Date Posted
2 weeks ago(2/7/2024 10:55 AM)
Berkley Technology Services LLC
Primary Location
Information Technology

Company Details

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible. 

 Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond. 

 With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions. 

 Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  


We are seeking a Technical Team Lead, Application Engineering to lead our Business Systems team in modernizing our communication platform to meet evolving business demands. As the Technical Team Lead, you will oversee a team responsible for managing servers, messaging and API management tools, and application development. You will play a pivotal role in guiding the team’s technical direction, fostering innovation, and ensuring the successful delivery of projects.


  • Lead a team to provide ongoing support and enhancements for our communication platform and related application environment.
  • Directly supervise team members, including goal setting, budget management, and personal development.
  • Assist the team in resolving technical problems and implementing projects, with a focus on modernizing our communication platform.
  • Provide guidance and mentorship to develop technical and leadership skills within the team.
  • Collaborate with business and technical teams to drive innovative ideas and systems design efforts.
  • Engage in proof-of-concept development initiatives to evaluate technologies for applicability and usability within our tech stack.
  • Monitor resource allocations and costs for internal and external resources.
  • Generate new ideas and consult with management to improve our area of responsibility.


  • 3 – 7+ years of experience in technical leadership roles, with a focus on application development and modernization.
  • Proven track record of successfully leading teams and delivering technical projects.
  • Strong proficiency in managing servers, messaging and API management tools, and application development.
  • Experience with Java, Node.js, or Python preferred, but other technologies are acceptable.
  • Familiarity with agile and/or scaled agile frameworks (SAFe).
  • Excellent communication skills with the ability to interact seamlessly with technical and business stakeholders.
  • Background in the property and casualty (P&C) insurance industry is a plus, but not required.
  • Bachelor’s degree with emphasis in Computer Science, Information Technology, or a related field or equivalent experience



Behavioral Core Competencies

  • Planning
  • Operational Effectiveness
  • Team Builder
  • Composure
  • Business Knowledge
  • Directing Work
  • Technical Acumen

 The Company is an equal employment opportunity employer. 


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