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Experienced industry professional motivated to oversee, develop, advance and promote Berkley Alliance Manager’s client experience (CX) and employee experience/engagement (EX/EE) initiative and actions through research, reporting, presentations, and delivery. The CXO will engage BAM clients (policyholders, brokers) and BAM business unit and functional leaders, BAM executive team (SLT), and BAM employees.
Key responsibilities include but are not limited to:
- Partner and collaborate with President of BAM and other BAM senior leaders in the development of strategic...
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The position is responsible for handling low-complexity claims involving physical damage, property damage, total loss, fuel spills, medical payments, and cargo damage resulting from commercial auto claims. This position will work closely with insureds and stakeholders to ensure timely and accurate claims resolution and provide exceptional customer service.
- Act with urgency in establishing initial and subsequent contact with all parties and key stakeholders.
- Update appropriate parties as needed, providing new facts as they become available and explaining impact of those facts upon the liability analysis and settlement...
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The Senior Claims Representative is responsible for independently managing a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage, total loss, fuel spills, medical payments, cargo damage, and multi-party liability claims. This role exercises advanced judgment in coverage analysis, investigation strategy, and claims resolution, while ensuring compliance with jurisdictional requirements. The Senior Claims Representative serves as a subject-matter resource for peers, provides guidance on escalation matters, and maintains strong relationships with insureds, brokers, vendors, and internal stakeholders to drive timely, accurate, and customer-focused claim outcomes.
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Within delegated authority levels, evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. Partners with agents to manage a challenging and/or complex book of commercial business or agency relationships. Demonstrates complex decision-making with little or no supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Serves as a mentor providing...
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Berkley Small Business Solutions seeks a Distribution Leader with deep experience and expertise defining, implementing and managing sales strategies to meet or exceed growth and profitability objectives. This role is responsible for evaluating existing capabilities, implementing new capabilities, competitive environment and marketplace dynamics to develop and execute the distribution capabilities required to meet/exceed growth and profitability targets. This position will develop and continually improve sales performance and translate key sales initiatives into action. Responsibilities
- Exhibit a thorough understanding of...
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We are seeking a highly organized, detail-oriented, and proactive Executive Assistant to support our President and executive team. This individual must have the ability to handle multiple tasks simultaneously, prioritize work effectively, maintain confidentiality, and work with minimal supervision in a fast-paced environment. The ideal candidate will have a proven track record of providing exceptional administrative support at the executive level in a corporate setting, preferably within the insurance industry. This person will also take on core duties supporting marketing and communications tasks.
- Provide comprehensive...
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To perform workers’ compensation claims adjudication and investigation. Responsible for all technical aspects of claim management for assigned claims including compliance with all established performance guidelines.
- Properly investigate and handle all types of workers’ compensation files including lost time, litigation and long-term exposure within predetermined claim-handling guidelines.
- Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker.
- Establish timely and appropriate case reserves.
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The Senior Litigation Specialist efficiently and effectively handles advanced-level, primarily litigated, commercial first-party property and third-party general liability losses in a paperless environment, requiring strong verbal and written communication skills and adherence to departmental guidelines and best practices.
• Review and set up new loss assignments in a timely manner in compliance with Department guidelines and best practices
• Establish appropriate initial loss and expense reserves and regularly evaluate files for adequacy, accuracy and adherence to reserving...
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Support the operations and leadership within the underwriting department. Oversee the activities of underwriting assistants, ensure the accuracy and efficiency of processes, and contribute to achieving team goals. Assist underwriting department through the handling of limited exposure accounts and to complete underwriting functions based on the underwriting guidelines and Letter of Authority. Rate and issue assigned accounts and provide functional support to underwriters.
- Assist the Underwriting Director in managing day-to-day operations of the underwriting assistants.
- Provide guidance and mentorship to team...
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The Executive Underwriter evaluates, selects, prices, and maintains commercially underwritten risks within delegated authority levels to ensure risk acceptability and profitability. This role partners closely with agents and Territory Managers to manage complex books of business, supports marketing activities, and serves as a technical mentor and resource to other underwriters.
Key functions include but are not limited to the following:
• Analyze commercial lines accounts...
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The Casualty Claims Supervisor is a key contributor to the Berkley One brand, supervising internal claims adjusters and overseeing Third-Party Administrator (TPA) operations and quality assurance. The role provides expert management and oversight of internal casualty claims adjusters and the TPA contracted network by managing processes, quality, and ensuring high-quality customer service.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal...
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This role, a Senior Property Desk Adjuster is a key contributor to the Berkley One brand, requires proven claim technical, organizational and time management skills, self-direction, leadership and the ability to provide exceptional quality customer service. The Senior Property Desk Adjuster is responsible for quality handling and resolution of property claims including both volume and complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. The ideal candidate will have experience in handling all manner and size of personal lines property claims from the desk. The ability to provide service while assuring proper claim outcomes and expense management.
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This role, Auto Damage Desk Adjuster is a key contributor to the Berkley One brand, requires a successful track record in handling auto physical damage claims while delivering exceptional customer service. The Auto Damage Adjuster is responsible for quality assurance and timely review of estimates, total losses, salvage, and handling non-complex auto claims, and serves as an auto physical damage resource for the claims team.
This role will be based in our Wilmington, DE or Phoenix, AZ office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where...
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This Senior Casualty Claim Adjuster role requires deep, proven casualty claim experience and is responsible for the oversight and direct handling of significantly high value and complex casualty claims, as well as providing guidance on large losses exceeding adjusters’ authority and collaborating with business leaders to grow a sustainably profitable book of business.
This role will be based in our Wilmington, DE or Phoenix, AZ office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
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The Senior Underwriter– Small Business will maintain contributory responsibility for small business underwriting, including revenue growth, profitability and competitiveness, while having sole responsibility for an individual book of business and serving as a key point of contact for assigned brokers.
- Maintain and grow a profitable book of small business through effective underwriting and business skills in assigned territory or product line.
- Oversee policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and...
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The Senior Underwriter – General Casualty is responsible for managing an individual book of business and contributing to revenue growth, profitability, and competitiveness. This role oversees underwriting activities including applications, renewals, repricing, restrictions, and cancellations, serves as a technical expert, and partners closely with assigned brokers to drive growth and resolve service issues. Recognized as a technical expert that has both technical and administrative responsibility. May be involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives. Focus is maintained on their assigned...
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The Underwriter will maintain contributory responsibility for Professional Liability underwriting, including revenue growth, profitability and competitiveness by directing the activities for an underwriting function or team but overall sole responsibility for an individual book of business. Oversees policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and coverage. May be involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives. Focus is maintained on their assigned brokers to foster growth, understanding of our business, marketing of our appetite and...
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The Sales & Distribution Manager – Northern California is responsible for the core Bay Area and Central Coast Sales Territory. The heaviest concentration of agents are located in San Francisco, San Jose/South Bay and Walnut Creek/East Bay.
This role is all about sales solicitation and the sales management of assigned brokers/producers and generating programs sales. The job involves setting in motion sales plans and driving the necessary strategies and sales actions needed to maximize profitable growth for Preferred...
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The Underwriter will maintain contributory responsibility for Allied Healthcare underwriting, including revenue growth, profitability and competitiveness by directing the activities for an underwriting function or team but overall sole responsibility for an individual book of business. Oversees policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and coverage. Has both technical and administrative responsibility. May be involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives. Focus is maintained on their assigned brokers to foster growth, understanding of our business, marketing of...
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The Communications & Innovation Specialist supports Berkley’s enterprise communications platforms and collaboration ecosystem, including the Enterprise Intranet and innovation platforms and resources. This role combines content strategy, digital workplace communications, knowledge management, analytics, and platform governance to enhance communication effectiveness, collaboration, and information accessibility across the organization.
• Own the day-to-day management, optimization, governance, and continuous improvement of Berkley’s Enterprise Intranet experience